Terms and Conditions

This page sets out the rules that govern use of our platform. It explains the contractual relationship between you and us, and the basic obligations that apply when you open and operate an account. We expect you to read these terms before registering or placing any bets, deposits or withdrawals. By using the site you accept these terms and any changes we publish from time to time.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your account. Do not share your login details with others. We may require you to change your password or take other measures if we detect unusual activity. We reserve the right to suspend or close accounts where there is suspected fraud, abuse, collusion or a breach of these terms.

Eligibility requirements

To create an account you must meet our eligibility criteria. You must be of legal age to gamble in the United Kingdom and have the legal capacity to enter into a contract. We do not accept accounts for persons in restricted jurisdictions or where local law prohibits participation. We may refuse registration or block access where we consider you ineligible.

Acceptable platform use

You must use the platform lawfully and in good faith. Prohibited activity includes attempting to manipulate games, using automated tools to play, creating multiple accounts to exploit promotions, and any conduct that interferes with the integrity of the site. We may apply limits, withhold funds or close accounts where unacceptable use is suspected.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms which are provided with each offer. General rules include eligibility checks, wagering requirements, maximum bet limits while a bonus is active and provider restrictions. We may withdraw or amend promotions or refuse bonus credit where we reasonably suspect abuse or a breach of promotional terms.

Deposits and withdrawals

We provide multiple payment methods for deposits and withdrawals. All transactions are subject to verification checks and anti-money laundering controls. You must provide identification documents when requested. Withdrawals may be delayed while verification is completed and we may apply account limits or withhold payments pending satisfactory checks.

Verification and limits

Verification is a condition of use and may include identity, address and source of funds checks. We may set deposit, staking and withdrawal limits; these can be changed by you or by us for safety and compliance reasons.

Dispute resolution

If you have a complaint please contact customer support so we can try to resolve the matter promptly. If we cannot reach agreement we will explain the further steps available, including escalation routes and any independent adjudication options where applicable. We aim to handle disputes fairly and transparently.

Updates to terms and conditions

We may amend these terms from time to time. When we make material changes we will notify you by posting an updated version on the site or by other reasonable means. Continued use of your account after notification constitutes acceptance of the revised terms. If you do not accept a change you should stop using the service and close your account.