BlindLuck Casino Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal information when you interact with BlindLuck Casino. We take your privacy seriously and set out below the categories of data we process, why we process it and the choices available to you. This page covers account data, technical information, transactional records and how we share information with service providers.

Types of data we collect

We collect several categories of information to operate our services reliably and securely. This includes personal data you provide directly, technical data from your device and records of transactions and activity on our platform.

Personal data

Personal data covers information you give us when registering and using our services, such as your name, date of birth, contact details, identity documents submitted for verification, and payment details. We use this data to manage your account, verify identity and comply with our internal policies.

Technical data

Technical data includes your IP address, device type, browser information, operating system, and log information. We collect this data automatically to help secure accounts, detect fraud and improve the performance of our site on desktop and mobile devices.

Transactional data

Transactional data covers your deposits, withdrawals, bets and game activity. We retain records of transactions for the purposes of account management, dispute resolution and to comply with our internal record-keeping obligations.

How we use your information

We use data to operate your account, process payments, verify identity, prevent fraud and improve our services. Data is also used to respond to enquiries, manage disputes and maintain security. Where we rely on consent, you may withdraw consent at any time - see the section on rights below.

Data protection practices

We apply technical and organisational measures to protect your information from unauthorised access, accidental loss or misuse. This includes secure storage, access controls and routine monitoring. Access to personal data is limited to staff and service providers who need it to perform their roles.

Cookies and tracking technologies

We use cookies and similar technologies to provide core functionality, remember preferences and analyse usage. Some cookies are essential for the site to work, while others support analytics and personalised content. You can manage cookie preferences in your browser or via the cookie settings provided on the site.

User rights

You have rights to access, correct and request deletion of your personal data, to restrict or object to processing, and to request portability where applicable. You may also withdraw any consent previously given. We will respond to requests within a reasonable time and as required by applicable law.

Access, correction and deletion

To exercise your rights, contact us with proof of identity. We will provide information about the data we hold and take steps to correct or delete it where appropriate, subject to any legal or operational requirements to retain certain records.

Information sharing and third parties

We share data with payment processors, identity verification providers, fraud prevention services and technical partners who act on our behalf. We never sell your personal data. Where we share data, we require partners to protect your information to standards comparable to ours.

Privacy policy updates

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will publish the updated policy on our site and indicate the date of the latest revision.

For enquiries or to exercise your rights, contact [email protected].